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Tag Archives: Blog Post

Somewhere, Superficial, & So Much More, Designing for Conversion Experiences

Lead gen pages are often misunderstood as standalone, single-page designs. There’s a science behind A/B testing and optimizing lead gen pages, but there’s also a component of creative user experience that should not be overlooked as you drill deeply into what drives your users through your conversion funnel. Some user behaviors make clear sense, while others can confound your expectations. Overall, however, designing a complete experience around a conversion page is best understood taking these 3 “Ss” into consideration: Somewhere—Users [...]

Online Organizing: Fundraising & the Social Web

Social Assets (Facebook Fan Page, Twitter, YouTube Channel, etc.) are marketing channels that help you get your organization’s message and content out to your audience. Facebook and Twitter alone won’t get you contributions! Facebook and Twitter are awesome web 2.0 supplements to your fundraising strategy to: Raise awareness Connect with your constituents Drive traffic to your organization’s website (the site with the big “donate” button) Get feedback Announce events Share “Thank You” & “Congratulations” messaging publicly Promote action for your [...]

Low-Hanging UX Fruit, How a Well-Designed “Thank You” Inspires Community Uptake

A few weeks ago, I wrote up a case study around the perplexing case of designing user experiences for lead generation pages. I’m going to cover the results of our test shortly, but in the meantime I wanted to share part of the conversion funnel that has forever changed the way I’m going to design for sign-ups. Designers do a lot of work engineering the experience of creating compelling sign-up forms for a variety of reasons (joining communities, requesting more [...]

Learn to Twitter: A Primer

* Collaborative document co-founded & curated by Eric Kuhn & Chrissie Brodigan What is Twitter? Known as a “micro blog,” Twitter originally was designed to be a social network to help people keep in touch with friends by transmitting instant brief updates. However, marketers cleverly made Twitter into a new distribution channel for sharing information about a company, a company’s product lines, a company’s newsstream, and customer support interaction. Updates can be seen on the Twitter website, by instant message, [...]

DOMS & Subs: Document Object Modeling, Making Interactive Maps With jQuery

I use both Flash and jQuery when designing interactions for data visualization projects. A great opportunity came along to experiment with ways jQuery could be used to develop an interactive map. Before I go further, I admit that mistakes were made, but no pandas were harmed at any point and our team learned a lot, so it ended up a win-win (for us and the pandas). The project we started out with was simple, we had a comp and a [...]