Archive for the ‘online organizing’ Category

Writers Guild 2.0: The Message Get Your Hustle Online

NEW YORK – Anita Ondine, Mo Koyfman, and Mark Lukasiewcz rallied to discuss the economics of digital media as a kickoff to the WGAE’s new digital media education program. The message? Pretty simple. It’s time for writers in the guild to get their hustle on and online.

It’s been two years since the Writer’s Strike, and in those two years the entertainment industry has been revolutionized by technologists and entrepreneurs, many attempting to democratize media distribution, kill the old models (cable, primetime, and even advertising), and move to transform the experience of consumption into a deeply engaging and social one.

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With ubiquitous connectivity, the result of broadband penetration and expansion of mobile platforms, consumers now count web video series, internet radio, podcasts, celebrity and twitters, blogs, tumblogs, multiplayer gaming, and more, as additions to previously limited traditional choices of TV, radio, and feature films.

The integration of social interactions by these new media forms and the personal choice of distribution channel, model, and time of day, have required a rapid reinvention of an industry previously caught off guard by cable television nearly overnight.

 Even more complicated is that what’s true today, what’s available today, who is using it today, will likely not be true three months from now.

With the recent launch of HBO’s online web channel, Hulu’s evolving free-to-pay model, companies like Next New Networks, individuals like you and me with our LOL kittens, puppies, and kids, Tim Spatz, creator of beer drinking show Tap That and the advent of many others, alongside revenue generation, distribution, this is an industry in which change is now a constant variable.

It’s surprising to learn that at the heart of the disruption is a union voice. It’s no secret that unions are seen as bastions of the old guard and the old ways. What makes this series and exploration of the WGA’s strategy worth writing about is that it belies a movement towards encouraging and empowering writers to become evangelists for their own personal presences online, so that they are not only producers of content, but consumers and likely innovators for how that content and those technologies being formed.

But, really, writers as technologists?

Indeed! Writers have been writing for digital media since its inception, in fact last year the guild tripled its number of digital media signatories. Unfortunately, writers haven’t always had a voice at the bargaining table and were long setback by the disruption caused by cable television. As writers do more and more work in digital media in both entertainment and news, it’s undeniable that the industry needs to be nimble and profitable and not fall into the struggles that continue to plague print journalism.

Perhaps one reason we aren’t yet seeing the kind of turmoil that journalists and newspapers are struggling with is that video storytelling arm of the entertainment industry has long had a pay-for-play model.  However,  Mark Lukasiewicz aptly answered:

“It’s a mistake to think all the rules of the game have changed. Facts still matter. Sharp analysis still matters. Strong narratives and compelling characters still matter. Almost all of the things that made great TV journalism a generation ago still make great video storytelling today.”

I asked Lowell Peterson, executive director of WGA and Elana Levin, communications director of WGA, a few questions about the future, problems of the past, and the overall relevance of the union alongside rapid technology-driven innovation:

Q: What were some of the major downfalls and challenges and historical mistakes that were made when cable came out for writers and fair compensation?

At first the programs made for cable channels were pretty basic and low budget. The production models were fluid and writers were not paid much. As I understand it, there was a general consensus that the Guild should wait until the economics became more favorable. (And some of the cable television producers did not want to deal with the union.)

Unfortunately, this meant that basic cable grew up non-Guild; when the business and production models crystallized, we were simply not there. The high-quality shows on premium cable are all Guild, but there are large swaths of non-Guild programming on the basic channels.

Q. Have writers been as surprised and caught off guard as the newspaper, magazine, and print industry or have they been able to roll with the rapid change?

WGAE members are keenly aware of the shifts in their industries – broadcast news, public television, comedy/variety, dramatic television, film, and so forth. The rise of digital media was the central issue in the 2007-2008 strike.

People were focused, not only on getting paid when their material was streamed or downloaded from the internet, but on Guild coverage for material made for digital distribution in the first place.

Our members are eager to learn more about the creative and economic trends in digital media and to develop and the skills they need to participate. We know the change is already happening and that it is fundamental, and we are positioned in this space.

Q: How is the Writer’s Guild organizing to stay ahead of the technology? What will keep this union relative as writers become their own agents?

We are immersed in a digital media education program. We read everything we can get our hands on; we present seminars, workshops, and classes; and (perhaps most importantly) we talk with lots and lots of people who are active in digital media.

By that I mean people who create content and people who finance and distribute it. This helps us learn what is happening but it also helps us insert the writers’ perspective into the conversation.

The business and distribution models are not set. The narrative structures and styles are still being developed. By becoming active in the digital world now, when it is still mostly unformed, the Guild can help shape it and make sure that the interests of the content creators are fully recognized.

It is true that, at this point, the traditional production and ownership structures have not taken hold in the digital realm. There are major studios and broadcasters producing original content for the internet, and we are representing the people who write that content.

But a lot of the work is done by writer-owned companies, some of which are quite small. We do have some experience with that model, particularly in independent film and to some extent in public television, but we think there will be a lot more of it in digital media.

The open structure of the internet makes this possible; creators do not have to work with major studios to get access to audiences. The Writers Guild will remain very relevant to writers in this model because the money is still coming from other sources – advertisers, sponsors, foundations, studios, distributors, whomever – and we will help maximize the amount of that money going to the writers.

Also, people get their health and pension benefits through the Guild including people who own their own companies. Their benefits are portable between Guild covered jobs because the benefits plan is already set up to accommodate freelance and independent writers. And the Guild is a creative community.

The educational and social events we present to our members are very important. Writers learn from each other, they network, they rely on each to think about style and structure and career. Fundamentally, a vibrant community of creators can improve conditions; working together, writers can improve compensation and can assert greater creative control over their work. That is what we are here to do.

We are still learning how to monitor the flow of Guild-covered content over the internet and mobile devices to make sure writers are getting paid properly. The monitoring technology is developing rapidly; web sites and other distribution companies rely on it to attract advertisers. So we will get this right, soon.
Digital technology has made it much easier for writers to bypass the majors and get their work to audiences directly.

At the same time, getting audiences to pay attention requires people to do many different things – putting themselves out in all the social media, taking on more production tasks, and raising money. We have a training program to help people do those things. The more work that Guild members do in the digital world, the better the conditions will be. And the more that people writing for digital media participate in the Guild, the stronger we will be.

Speaker Bios:

Anita Ondine—CEO of Seize the Media, which creates and finances transmedia entertainment properties that fully integrate feature films, TV and web series, mobile micro-narratives and gaming applications

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Moshe “Mo” KoyfmanPrincipal at Spark Capital, a venture capital firm focused on the media, entertainment and technology industries.

Mark LukasiewiczVP of NBC News specials and digital media.

Lowell Peterson, executive director of the Writers Guild of America, East, launched the Writers’ Guild 2.0 initiative to to address the changing territory of digital content, ensuring that writers are at the table when decisions are made that impact their creative lives and livelihood.

Previously Peterson was a partner at Meyer, Suozzi, English & Klein, a firm specializing in all aspects of labor law practice. He has extensive union experience, including work with the AFL-CIO, UAW, Communications Workers of America, NABET, and Laborers, among others. Representing laid off workers in the Enron and WorldCom bankruptcies, he won tens of millions of dollars in severance pay, and in many other cases he has defended unions from attacks on organizing and other activities and successfully litigated against employers for evading contract obligations.

Elana Levin, director of communications for the Writers Guild of America, East, a labor union that represents professional writers in film, television, digital media and radio. (The union just organized writers of an iPhone app– cool!) Most recently Elana was Assistant Director of Communications for New Media for the SEIU affiliate Workers United and before that, UNITE HERE.

She ran communications for the Drum Major Institute for Public Policy where she launched the popular DMIBlog. Elana has done everything from press to organizing for unions, community groups and has worked many New York Primary Elections while keeping some of her personal belongings intact. 

She blogs on Daily Kos, Huffington Post & tweets at @Elana_Brooklyn & @WGAEast.

Wait, now we have to donate to Chile too?

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Chile is one of the top topics trending on Twitter, but rapidly falling out of popularity, eclipsed by Justin Bieber, Miley Cyrus’s new boyfriend. A simple search of “Chile + Donation” reveals that the socially-driven donation nation is well underway. But, Twitter also reveals sentiments that it’s tired with some users tweeting “we have to donate to Chile too?”

Disaster tech is underway, with Google launching new apps to find the missing, crisismappers mapping the disaster areas, photos documenting wreckage from Chile are pouring in, crisis response organizers are dispatching assistance of all forms, journalists on are the move, and artists are making infographics. Amidst the obvious mobilization, you can bet that leaders within non-profits are also convening and trying to figure out their response strategy. Haiti’s fundraising was an unprecedented success, but with both staff and donor fatigue, fundraising for Chile might be much harder.

You can already sense it by reading the social networking streams, where people are tweeting instructions on donations, offering matching for donations, and also griping about how they’re feeling frustrated that they’re being asked to give all over again so soon.

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Today, it looks like the response to the Chile earthquake will not surpass or even match the response to the Haiti disaster. Take a look at the January numbers for Haiti relief efforts:

Haiti Fundraising by the Numbers

  • More than2 million was raised hourly
  • More than 32 million a day was raised online by approximately 70 relief organizations in the three days immediately following the quake (*Prior to Haiti the record was 19 million in a single day.)
  • The amount raised or pledged for Haitian relief efforts, including corporate donations during the 21 days after the Haiti earthquake was $575.4 million
  • More than half of all funds raised came online through non-profit organizations

Here are a few strategic tips for fundraising this time around:

1.) Different Earthquakes: Carefully and clearly distinguish fundraising for Chile from the fundraising you’ve just done Haiti. People don’t read, they scan their emails, newsfeeds, and social network chatter. Message distinction between the two earthquakes, the needs, the details of the devastation are hugely important to getting your donors to rally for your Chili support efforts.

2.) New from Haiti: It is more than likely that your organization aquired new membership during your Haiti-related fundraising efforts. Reaching out to these newest members and helping to convert them into long term supporters right now is critical. Look at some of the quotes on Twitter, “Ah, man, Chile now? You mean I have to donate again?” Don’t make your donors feel like they’ve become non-profit ATMs.

3.) Microgiving: Rely heavily on the effectiveness of the micro-giving model. Small donations can become viral donations, highly contagious within individual social networks, especially now that people publicly chronicle their donation responses and market to their friends online.

4.) Accountability & Transparency: Set up accountability metrics. Help your donors understand what is happening to their donations, how they are used, but also if they are giving online, how that pipeline works. Transform your organization’s home page into a news-sensitive hub and be transparent about where donations will be directed.

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5.) Incorporate Mobile Giving:

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I sat down to talk about the challenges of charitable fundraising for Chile, so soon after Haiti, with Michael Sabat of Mobile Commons.

Michael explained the technical and promotional aspects for the extremely successful mobile giving campaigns in January. However, there was also a look of deep concern on his face as he described the challenges he sees this time around, because there’s a lot of donor fatigue as well as organizing fatigue from within the non-profits themselves that applies not only to mobile fundraising, but disaster-related fundraising in general.

All the headlines around Mobile Giving for Haiti had to do with the total amounts raised, but the $5 or $10 price means that we were reaching new donors, which is the most exciting part to me. We need to recognize the tremendous effort that it took in order to have people make that first donation.

Mobile technologies make it possible for organizations and supporters to create a long-term culture of giving with small “asks” for micro-donations that require little effort to donate.

Chile is in crisis and the culture I’m talking about hasn’t yet been fully established or integrated into our lives. I believe that moving forward the real value is going to be established by turning the text-donor into a full supporter of the organization. That means the organization learns this donor’s name, address or email and can share the results of the relief effort that was funded with all of those text messages.

It should definitely be the goal of the non-profit to turn this initial donation into a relationship. Ongoing communication and participation is what builds a donor base for an organization that can reliably called on to give increasingly large donations as well as an active membership base who will help spread the mission and values of the organization.  The $10 mobile donation should potentially be the beginning of the donors civic engagement not the end.

The smartest non profits are focused on the creating and managing a relationship with its supporters with the most effective media mix including, web, email , video, events, and of course text messaging. Mobile Commons focuses on building the tools that help organizations do just that. Non profits need to be able to see text donors as people, not just phone numbers or dollar signs. That is where mobile giving and micro giving need to focus.

Tips for successful Mobile Giving Campaigns shared by Mobile Commons:

Use the media you already have: Integrate the mobile call to action into what you are already doing with Press, PSAs or celbrity spokespeople. Organizations should not create special mobile only campaigns. From real world calls to action (TV, Radio, Print, PR and Live events) asking someone to text will work much better than asking them to visit a URL.* However the organization is promoting they should tell people to text in or visit their website.

*about 325% more people will get involved through text message compared to the web

Make the Call to Action part of the movie, not the credits: If the organization wants people to text in and donate, they should feature the call to action not just list it as the last sentence in the press release.

Ask for help: Small donations can become viral donations, highly contagious within individual social networks, especially now that people publicly chronicle their donation responses and market to their friends online. Whether it’s Facebook, Twitter or whatever is next, make sure the donors have a place to tell their friends to donate — and listen.

Make Keywords Simple: It’s great if the keyword is relevant and remember-able, but most people text in right away when they hear the call to action. The most important part about the keyword is to make it easy to understand and hard to mess up:

  • Good keywords include: RESCUE, RELIEF, SAVE, GIVE
  • Bad keywords include: TSUNAMI, ISUPPORTHAITI and GIVE2CHARITY

Watch out for human error. I’m expecting a lot of CHILI texts (it’s spelled CHILE).

Michael Sabat has worked with Mobile Commons for almost 2 years and launched over 100 mobile campaigns with partners like Reform Immigration for America, NPR’s This American Life, Habitat for Humanity, and many more.

Online Fundraising & the Social Web: A Primer

Social Assets (Facebook Fan Page, Twitter, YouTube Channel, etc.) are marketing channels that help you get your organization’s message and content out to your audience.

Facebook and Twitter alone won’t get you contributions!

Facebook and Twitter are awesome web 2.0 supplements to your fundraising strategy to:

  • Raise awareness
  • Connect with your constituents
  • Drive traffic to your organization’s website (the site with the big “donate” button)
  • Get feedback
  • Announce events
  • Share “Thank You” & “Congratulations” messaging publicly
  • Promote action for your organization’s cause or other causes that your organization supports

These assets mean that your organization no longer has just a website, instead your organization has a distributed web presence (each asset is like its own mini-site).

Social assets also do a number of things for your organization:

  • Increase traffic to your organization’s website
  • Assist with search engine optimization (how Google finds your website)
  • Enable two-way discussions with members and prospects
  • Provide a way for you & your users to upload photos, video, etc.

Together each one of those points drives traffic to your website, where you should have a clear, well-designed, and trustworthy donation pathway.

Social Marketing Assets

Twitter:

Twitter is a single-page representation of your organization’s brand on the “real-time” web.

If you open a Twitter account, you’ll want to make sure that you have the time, team, and bandwidth to maintain it, and become a part of the discussion.

Tips on Twitter Page development:

  • Make a great Twitter background & avatar like @teachingjobsportal
  • Craft a great 140 character bio
  • Link back to your organization’s website
  • Use an external Twitter management tool
  • Leverage #hashtags

Read more: Learn to Twitter, A Primer by @kuhn & @tenaciouscb

Facebook Fan Page:

A Facebook Fan Page is a single-page listing in Facebook that can be used to promote your website.

Tips on Fan Page development:

  • Set up your page, and invite your Facebook friends to become fans
  • Connect your blog to your Facebook Page (via. “notes” function)
  • Post your videos and photos to your Facebook Fan Page
  • List your events on your Facebook Fan Page
  • Connect your Twitter to your Facebook Fan Page
  • Put a Facebook icon on your website that links to your Facebook Fan Page

Read more: Set Up a Fabulous Fan Page in 10 minutes, A Primer by Chrissie Brodigan (Coming soon!)

YouTube:

Set up a YouTube channel for 2 reasons:

  • Post your organization’s videos (if they’re awesome)
  • Favorite other organizations’ videos (if they’re awesome)

Note: I will post more information shortly on the following topics:

  • Donation Pathway, Creating Amazing User Experiences
  • CRM 101, Choosing Constituency Relationship Management software
  • DMS 101, Choosing Donor Management Software
  • Email Marketing 101, Sending emails to your members
  • Mobile 101, How Mobile Works for Outreach & Fundraising, Haiti’s story

Leveraging Love & Tech to Self-Organize, Online Tools for Progressive Clergy to Advocate for LGBT Community

Historically both clergy and faith communities have been powerful forces of change, rallying movements for social justice in America. Perhaps no other single community has caused a larger divide in collective clergy-driven support than that of of the LGBT community fighting for marriage equality (this also covers family equality for gay, lesbian, transgender persons, bisexuals, queer and questioning youth). The LGBT community has their own voice and the support of many other groups, but it is the support of progressive clergy and congregations that can effectively and more rapidly wear down the fear and anxiety that impede social change.

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There is a great divide between those clergy who are “cafeteria progressives,” do not favor or publicly support marriage equality, while the truly progressive clergy who do support marriage equality aren’t always able to translate their support into action. It’s out of this conflict that an interesting and innovative web-based platform and resources have been created in an effort to shape a cultural movement, who’s core organizing tenant is founded on the principal of love. Aptly named, for a discussion so close to Valentine’s Day, this group is called Standing on the Side of Love, and they are bold advocates of social justice armed with online tools, audacious goals, e-mail marketing savvy, and an appetite for change.

Founded by the Unitarian Universalist Association, Standing on the Side of Love launched September 2009, mobilizing for the wildly successful October National Equality March on Washington. However, Standing on the Side of Love isn’t a traditional LGBT campaign or organization, but rather position themselves as an organizer’s “toolkit.” The toolkit empowers organizers for integrating justice (sexual and otherwise) into broader justice movements that address racism, poverty, immigration and other concerns. If they are successful in that endeavor, chances are that Standing on the Side of Love participants and leaders can effectively challenge both the idea and practice that sexuality be kept separate from other social justice concerns.

Below is the transcript of my interview with Adam Gerhardestein, campaign manager of Standing on the Side of Love.

Winning marriage equality in Washington, D.C., was a remarkable success credited to a huge coalition effort. How did Standing on the Side of Love contribute to that effort? Can you share any lessons learned on working with like-minded, but dramatically different organizations?

I’d like to think that Standing on the Side of Love contributed greatly to that effort. What made DC a real success was the broad religious support behind marriage equality. [Bill Author] Council member David Catania said at the signing that the support of the clergy was critical and in a way subversive because it shattered that old storyline that marriage equality was somehow “Church vs. Tolerance” or “Religion vs. Love”.

SSL played a major part in building that voice and making it heard throughout the District. One of our lead organizers and national spokespeople, Rev. Rob Hardies, put together a coalition of leaders from different faith backgrounds, social backgrounds and races called the DC Clergy United for Marriage Equality; he really infused the core messages of Standing on the Side of Love into that movement. The idea that love is a central tenet most religions and that we have a duty to welcome and protect marginalized groups in our society was such an important piece in that public debate.

The religious voice we were able to raise through the Standing on the Side of Love Campaign ended up playing such a critical role that Mayor Fenty chose Rev. Hardies’ church, All Souls, Unitarian as the location for the bill signing. It was the ultimate recognition of our efforts and a proud moment for everyone here.

If there is one takeaway from that experience which can translate to all grassroots movements, it is that diversity is strength. Working with diverse groups towards a common goal adds depth and breadth to the argument you are making. It adds legitimacy to your movement and encourages your supporters. Marriage equality in DC was successful because we had such a diverse group of people behind it. We represented a broad section of the Districts population, and the city council had to acknowledge our support.

You’ve said that you see “love” as a verb, can you explain more what that means and how it can be used both in online advocacy efforts and in on-the-ground actions?

Love isn’t a state of being, or something that happens to you, it is demonstrated in your actions. We encourage people to conceive of and spread an understanding of love that goes beyond individual romance to embrace a community. In the case of Standing on the Side of Love, we stand up for the dignity of all communities of people who may be victims of violence, oppression or exclusion based on their identity.

Through online and offline action, we ask our supporters to show that love. It’s a positive construction, rather than “fighting” or resisting or reacting, it puts us in the driver’s seat. Offline action is relevant, personal, face to face and situated in very real and local context. It’s about building relationships. Online tools allow us to represent and aggregate those actions, articulating a movement across the country.

This is what we’re trying to do with Standing on the Side of Love Day. Standing on the Side of Love Day is a nationwide call to action that lives out the heart of the campaign. It calls on all people to recognize that love is more than just a feeling towards spouse. It is a powerful force that allows us to come together and build vibrant and welcoming communities. Utilizing our online toolkit, local communities are taking action on issues that matter locally with tactics that make sense locally. So far, we have over 100 events registered nationwide and we are excited to see how local communities can run with this campaign on a grassroots level.

What techniques (lessons learned) can Standing on the Side of Love share with the larger community of many different secular and non-secular voices on how to bridge the disconnected of justice, public policy, and popular debates?

This campaign is all about partnership. We want people to adapt our work to their communities, and take action in a manner which is meaningful for them. I think that is one of the most important lessons of the campaign. Real momentum has to come from the ground up. This wouldn’t have worked if we had simply said to our activists, “hold a rally for x and say y”. We have to relate our message to their experience. That is why we’ve been successful. We don’t dictate the terms of our activists work, we give them the tools and the support structure to engage on the ground, and we provide an umbrella of support so that we can build upon each other’s work. For any movement to be effective, it has to respect local communities. To do that you can’t tell them what they care about, you have to ask.

Change is not often swift, in fact it can be painfully slow and characterized by smaller wins that are often compromised and hard to celebrate. Do you have advice or insight on how to break down a movement in a way where participants can feel movement towards success (e.g. local efforts v. national ones)?

That is a problem that every long-term campaign faces. There is no one answer to this, but we try to keep people engaged by keeping our communications intimate. We like to use local stories to demonstrate our progress and our setbacks. When activists share their personal experiences, it helps to remind supporters of our larger goals and the importance of reaching them.

No matter what, we can always use our experiences to move forward. Do setbacks galvanize you to work harder? Definitely. In DC there were a number of setbacks over the years which galvanized the community for a larger push which was ultimately successful. As long as you have open lines of communications to your supporters, you can take the passion which they already have and use it to build momentum.

Standing On the Side of Love leverages both Twitter and Facebook a lot, in fact, you’ve called it “Fweeping,” how has this helped your efforts at organizing, and how do you see those social networking micro-communities executing on actionable goals (or are they mostly distributed marketers) and then later on in a future in which marriage equality has been reached?

Twitter and Facebook have allowed us to reach new audiences, and more fully engage people within our congregational network. We have a very active base online. If that’s where people spend time then that is where we should be. And these micro-communities are excellent at taking action, spreading our campaign message, and helping to shift culture. Fweeping is an essential part of galvanizing and mobilizing our base, and it is an absolutely necessary component to building our movement and reaching out to new supporters.

These tools are also somewhat revolutionary because they allow our followers across America to experience our work on the front lines of these issues. One of the most useful applications we’ve found for twitter is live tweeting: During the signing of the DC marriage bill, SSL staff was providing live coverage to our supporters, allowing people around the country to take part in that victory. We also live tweeted the Tom Lantos Human Rights Commission Hearing on the Anti-Homosexuality Bill in Uganda from Capitol Hill. These tools help inspire our base and move them to action.

The role of Facebook and Twitter within our organization is constantly evolving, but it is obvious that these tools will be closely linked with our organizing no matter what issues we address.

Email is a less sexy, not often reported on tool, can you share a little how email is leveraged by Standing on the Side of Love, and how important it is to your efforts? (fundraising, spreading the word, mobilizing, etc.)

Email is actually very central to our campaign. We’ve put a lot of work into building our list and as a result have over 25,000 contacts. When we send out emails it drives people to our website. When we notify people of Facebook changes or website changes all of our traffic spikes.

It’s true, email doesn’t have the glitter of new online social media tools, but it remains the most important organizing tool we have. For us it’s a very personal medium. We believe the campaign has to be told as a narrative; we can’t do that with tweets or on Facebook. Email allows us to illustrate to our supporters what it has meant to stand on the side of love and then call them to find their own ways to spread that message in their communities.

We send emails from faith leaders, campaign staff, and people affected by discrimination. These emails aren’t rhetoric heavy, they are intimate and they animate broader issues through personal experiences. They have been a valuable resource to educate and engage our community, driving online and offline action.

While long-term trends clearly favor equal rights for lesbian, gay, bisexual and transgender (LGBT) Americans, what specific efforts can organizers take to shift public sentiment and public policy in a progressive direction? Are clergy-organizers positioned to lead these efforts more so than others?

There is this myth in our public discourse which, I think, mischaracterizes our society’s attitudes towards marriage equality and the glbt community in general. We’re often told that our society does not support equal rights for glbt Americans, but that simply is not true. The real problem is that opponents of equal rights have been more vocal in their opposition. What we’re doing is important because the full spectrum of religious values has not been accurately represented. This gives the impression that religion is not tolerant, which is false. Moving forward, it is important for supporters to raise their voices against these false stereotypes. In addition to the religious community, minority communities have been falsely stereotyped as unsupportive of equal rights. We need groups to combat those lies in order to demonstrate the true support that exists for equality. It’s all about making our voices heard.

Standing on the Side of Love is Reimagining Valentines Day in communities across America. See how people in your community are standing against oppression, exclusion and violence. Visit www.standingonthesideoflove.org/reimagining-valentines-day/ to take part in an event near you.

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BIO:

Adam Gerhardstein is the Campaign Manager of the Standing on the Side of Love Campaign, a public advocacy campaign sponsored by the Unitarian Universalist Association that harnesses love’s power to stop oppression. He was previously the Director of the Unitarian Universalist Association’s Washington Office for Advocacy. In 2001 he founded Ugali, an organization that supports communities and students in Western Kenya. He graduated from Xavier University in 2005.

Standing on the Side of Love’s website design, presence, and social strategy are made possible by technology partners: Beka Economopoulos VP of Fission Strategy and original design by Kein Tsang.

What’s Left? An Interview With Jennifer Nedeau, Former Director of Digital Strategy, Air America Media

Editor’s Note:

For scheduling reasons and maybe as the result of awkwardly shaped serendipity I interviewed Jen Nedeau, Director of Digital Strategy at Air America Media, the week before Air America announced that it was filing for bankruptcy. The majority of this article therefore was written in advance and without knowledge of Air America’s last live broadcast.

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Jennifer Nedeau, former Director of Digital Strategy, Air America Media

I mention this because it’s important to note that the majority of what Jen and I discussed had to do with radio as an organizing tool in the Web 2.0 world. Those discussion points are not only still relevant, but perhaps more so because the left has lost an important social platform. Air America’s end reveals a great opportunity that the left needs to find a way to fill and fill fast. As Jen explains below, it’s important for the left to be “loud” and arguably more so because of Scott Brown’s surprise election based largely on a better online, app-driven, and much louder campaign.

Radio as an organizing tool in 2010? Indeed. Radio has not only changed alongside of technology, but it’s continued to develop in popularity. People like to listen. People like conversation. People need something to do while they drive, exercise, and work. Audio has an important place in the media tool set.

During the 2008 Obama campaign, the left took credit for innovating in online advocacy and leveraging the Web 2.0 world where “you” are the media. The election of Scott Brown then, and to another degree the loss of a major voice, Air America, comes as a warning that progressives need to take seriously. The right is surpassing the left in both its simple use of existing tools as well as innovation of new tools. These aren’t sneak attacks, rather they’re evidence of how the right continues to employ “Mad Men-like” persuasion tactics to technology to organize successfully, generating more buzz online, creating and cultivating louder and more conversation, closing in on the lead once boasted by the left.

1. In the world of online organizing and mobilization towards both online and offline goals (petitions, rallies, house parties, protests, etc.) where can radio fit in as a part of a larger set of community organizing tools that includes some online social tools like Twitter, Facebook, etc.

While political talk radio has always been a community-organizing tool for its ability to connect with audiences on specific issues, online technology is opening a lot of doors for the expansion of online audio tools. For example, with the advent of mobile podcasting through services such as Utterli, it is possible for activists, journalists and everyday citizens to record what is going on around them by simply talking into a cell phone. This creates an online podcast that also connects with audiences on Twitter and Facebook with just a click of a button.

Traditional talk radio has a loyal market — the morning drive and the afternoon rush hour — where people are committed to listening to certain personalities. While online tools require you to be on a phone or a computer, radio can be pretty hands free and present live coverage to a different audience that is not always plugged in to the social media landscape. Therefore, it is a good idea to leverage on-air, online and offline tools in order to get a message across.

2. There’s a lot going on in the world of online collaboration (workspaces, social gaming, etc.) and radio, unlike the web, has always been interactive, so as you contemplate the future of radio do you think there will be a time when radio becomes able to manage a larger conversation than just a few voices? Or is the curation of audio too tenuous?

Instead of a one-way broadcast, it is important for those in radio to think about how to integrate the conversation across several mediums at the same time, constantly contribute to the conversation and go beyond the broadcast.

At Air America, I worked with the hosts and producers to make sure they not only responded to direct calls into the show, but also to what people were saying on Facebook and Twitter. This allows the show to be part of a larger conversation outside of the market where the show is on air. With the help of online streaming, the audience can literally be anywhere. Just as it is important for brands to meet the consumer where they live, it is also important for radio shows to be relevant and engaging across multiple platforms. With the help of live chat, Twitter, Facebook, and user-generated content, radio can expand it’s microphone into the collaborative, two-way conversation model.

3. How do you see advertisers leveraging radio in the future? Do you see radio confronting the challenges that are being felt by newspapers, monthlies, and weeklies? Is the traditional ad model changing?

A recent survey said that while “daily newspaper usage dropped 4.1 percent and television usage dropped 3.6 percent, radio usage increased 2.9 percent and online usage increased 1.9 percent.”

These types of statistics led me to believe that if radio can continue to grow even despite the challenges facing other media that the advertising dollars would follow.

When it comes to the traditional ad model changing, I do think that radio shows should consider online engagement when selling ad space on air. For instance, if a show host, such as Ana Marie Cox, has 1.4 million Twitter followers, her show could reach a lot more people than the listening statistics recorded by Arbitron.

4. Is there the possibility that radio might fail in a world where the web has come to be the dominant medium?

Is it possible that radio might fail? Well, anything is possible. But talk radio really began the “two-way” conversation in broadcast and it is now expanding into other forms online. We will not lose radio; it will likely just take on a different form as most media does in order to stay relevant, informative and entertaining.

5. How do you see citizen participation and user contributed content playing into how radio journalism works? Do you find that it’s harder to mobilize a force like CNN’s “iReporters” or verify the credibility of the reporting itself?

We hadn’t dived into user-contributed content at Air America yet. But in terms of my personal observations about platforms such as CNN’s iReporters, I think they are great. If we can hire citizens who are on the scene, the information would not only be more relevant, but also save news bureaus from sending a dozen different staffers to the same place especially for breaking news type of stories. I think it is important that every news organization verifies it’s reporting and gets multiple sources to confirm a fact, but citizen journalists can be a huge help, particularly as we have seen with the Haiti earthquake, where they have been used to report breaking news from the ground, share insight and deliver raw footage before journalists can ever get to the scene.

7. What are the biggest issues that Air America is trying to spread the word about right now?

Air America aimed to provide informative, relevant, entertaining news and commentary. It was a progressive media company that worked to create a place online where liberals came to find out the most important issues of the day.

Air America also helped to push back against conservative media outlets such as FOX News, Rush Limbaugh, Glenn Beck, Ann Coulter and other right wing noise machines that tried to get in the way of progressive policy. Air America worked to hold decision makers accountable on progressive issues such as health care, women’s rights, the economy and foreign affairs, to name a few.

8. Can you pick a particular issue and share the strategy of what tools you are using to spread the word? (both online social tools and offline tools) How are you measuring success?

When it came to the Air America, we measured our success through weekly statistics that gauged how many people were talking about the brand. We looked at several online platforms including Twitter, Facebook, Blogs and Video to see if our content was attracting the right audience and then tried to react accordingly to consumer feedback like any other responsible company would.

9. How do you market those issues in a compelling way that can engage people online to become part of the conversation? Is uptake a large challenge based on your demographics?

As a news organization, good content is the best marketing tool one can offer. By investing in smart writers, radio hosts and producers, Air America tried to break through the noise by offering a unique perspective on the daily news. Air America had a loyal audience that appreciated the stand it took on issues and they engaged with the brand everyday via email, article comments, as well as on Twitter and Facebook Fan Page posts.

10. Over on Daily Kos a blogger wrote that the left is in big trouble, stating, if you want to win, you will ORGANIZE. You will organize in the same way the Right has done for the last 40 years, and you will spend money on persuasion, where it really matters.” Whether or not you agree/disagree can you think of a way in which the Left can leverage radio successfully in a move towards truly developing and becoming a part of the persuasion industry to reach their goals, in ways where the Right has proven successful?

Organizing on the left is much more difficult than organizing on the right for one reason: liberals like to think for themselves.

In seeing first hand how the right reacts online and on the radio, I find that the “dittohead” concept is definitely true. Those who listen to right-wing radio, watch FOX News, or read conservative blogs are great at taking the message from the messenger and sharing it over and over again without contradiction. Additionally, if you think about it, the conservative movement is meant to conserve what has been for the past 10, 20, 50, 100 years on gun control, abortion, taxes, etc. The Left is more about creating change and adapting to current problems and social issues. It is much harder to get a handle on the moving target that are liberal talking points compared with memorizing a conservative creed.

When it comes to using radio as an organizing tool, I think you have to look at where the liberals are and speak to them in their medium. Whether that is through radio on, social networks, blogs or the mainstream press – if you want to reach your audience, you have to find them first. A democracy only works if its citizens are informed to make the best decisions about policy and politicians.

That is what we tried to do at Air America every day while also standing up for core progressive beliefs.

11. Radio has the challenge of not being text-based or visual, which seems to put it at a disadvantage in the competition for attention against print and video, how do you see radio and online radio developing more tools to increase the trend of easy social sharing? How do you see online organizers for the left developing a larger and more engaged audience?

I think that as technology advances and we have more voice-to-text options, it will be easier for radio to optimize the web. Text based mediums such as Twitter, Facebook and blogs have often been slower to utilize audio, and therefore the link sharing can be limited. But with how popular video has become online, it seems natural that radio could learn a lot — and with the new mechanisms to podcast from anywhere – there will be a place for radio on the web, it is just a matter of how to revolutionize the format of it.

Air America’s absence from the airwaves leaves a large void that the left needs to move to fill, otherwise politicians will only be able to talk to the right. Talk radio is a staple medium, a valuable organizing and advocacy tool, and has the opportunity to continue to transform alongside advances in technology, especially as we move towards more mobile and streaming. There’s an audience primed to listen, a clear place for radio on the web, entrepreneurs innovating in streaming technology, and nothing short of a wide-open opportunity for the left to get loud.

(More about Chrissie Brodigan at www.chrissiebrodigan.com & work with her at jjomedia.com)

Bio: Jen Nedeau is a new media professional, writer, progressive activist and feminist speaker based in New York City. From June 2009 – January 2010, she worked as the Director of Digital Strategy at Air America Media. From August 2008 – December 2009, Jen pursued her passion for writing and activism by serving as Editor of the Women’s Rights Blog for Change.org where she facilitated daily discussion about the feminist movement as it related to politics, technology and social norms. In her free time, Jen volunteers for New Leaders Council, a non-profit that offers exclusive training for young progressive leaders, where she serves as the Chief Technology Officer and participates as a member of local advisory boards. Jen first began her career as a political journalist after studying at The George Washington University’s School of Media and Public Affairs. She is originally from San Francisco, CA. You can follow her on Twitter @HumanFolly and learn more www.jennedeau.com