Category Archives: Chrissie Brodigan

Hacking Professional Development: Lesson 1. Verbal Communication

September 9, 2011

Just before Mozillla’s recent All-Hands, I shared a struggle I’m having with a number of team members. The response I received with ideas and offers of assistance has been overwhelmingly amazing. I’m actively working with a few colleagues on professional development that includes (but, certainly isn’t limited to) —self confidence, public speaking, written communication, verbal communication, and much more. One of a few posts I’m writing on Hacking Professional Development ***** By Tatters:) via Flickr Melissa Shapiro, director of PR, [...]

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Design Research: Quick n’ Dirty User Testing on Downloading Firefox for Android

September 8, 2011

We are working hard to conduct user and design research. This is a post to share back a sample of the simple (somewhat guerrilla-style) user testing we’ve been conducting to learn how easy is it for users to download Firefox for Android to their mobile devices. Quick summary of what we learned: • Users can find the download button pretty easily • Users look for information like, new features, updates, etc. in the app store • Users take meaning from [...]

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Design Research: Quick n’ Dirty User Testing on /features

September 6, 2011

We’re looking at how we can improve the user experience on the Firefox features page. from left to right -> mostly above the fold & the entire page (aka full monty!) A quick IA inventory showed us that the page: presents 73 different units of information provides users with an at-a-glance hover experience called, “Top Features” provides users with a drill-down navigation experience led by icons at the top of the page provides users with a “back to top” navigation [...]

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Webgagement #4: Webify Me Stats, One Mozilla Retrospective & Fivvr

August 31, 2011

The Merge, It’s Happened! We’re excited to deliver today’s edition (our 4th this quarter), produced by Mike & Chrissie to increase communication between WebDev & Engagement teams and visibility into our projects across Mozilla. Previous Editions: August 17, 2011, Webgagement #3: Iterate! Lightning Talks, Go to a Conference, & Other Useable Hype August 3, 2011, Webgagement #2: Underway, Post-Whippet World, Brand Toolkit & Other Useable Hype July 20, 2011, Webgagement #1: Q3 Kickoffs, Retrospectives, Mobile & Other Useable Hype WebifyMe [...]

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Increasing Firefox Upgrades With Some Basic UX Magic & A/B Testing

August 16, 2011

(For background see Bug 662975 & Bug 669101) William Reynolds, User Engagement Associate @ Peace, Love & Firefox Event #SFPride Photo by Melissa Shapiro @shappy, Mozilla Firefox PR & so much more! Spin the Wheel! Sometimes user experience design is the result of taking chances and creating experiences that are unexpected, catching users’ attention and hopefully not causing an annoyance, what follows is one such instance! Looking for Low-Hanging Fruit My team and I do a lot of work on [...]

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