Author Archives: Chrissie Brodigan

Seeing Differently: Working With Gaze Studies on mozilla.org/firefox

September 28, 2011

Gazehawk A few months ago we worked with a fantastic company, Gazehawk, on creating and implementing a self-contained user test with eye-tracking technology. Typically, a lot of hardware and expensive software and user recruitment are needed to run these studies. Gazehawk’s technology made it possible for us to do things quickly and cheaply and we got outstanding results. What is Eye-Tracking? Eye tracking is the process of measuring either the point of gaze (“where we are looking”) or the motion [...]

Share on Facebook

Mozilla’s All-Hands, Learning Labs, Three Levels of Listening

September 14, 2011

Wow, what a week. I’m exhausted and I feel like I could sleep for 25 hours, but I’m also strangely energized. During this Mozilla All-Hands, Deb Cohen, our Chief of People, invited top talent to facilitate professional development training opportunities. I attended quite a few sessions, including Everyday Leadership: Three Levels of Listening Listening & Leadership The ability to listen is a key part of being an effective leader. There are three levels of listening and choosing which level to [...]

Share on Facebook

Hacking Professional Development: Lesson 1. Verbal Communication

September 9, 2011

Just before Mozillla’s recent All-Hands, I shared a struggle I’m having with a number of team members. The response I received with ideas and offers of assistance has been overwhelmingly amazing. I’m actively working with a few colleagues on professional development that includes (but, certainly isn’t limited to) —self confidence, public speaking, written communication, verbal communication, and much more. One of a few posts I’m writing on Hacking Professional Development ***** By Tatters:) via Flickr Melissa Shapiro, director of PR, [...]

Share on Facebook

Hacking Professional Development: Red Panda-style

September 8, 2011

By Mostly Dans via Flickr (doesn’t this guy just look like he gets it?) Hacking Professional Development I’m not someone who loves the term professional development. In fact, I usually shy away from “opportunities” presented by employers. There’s something about the touchy-feely – HRness of it all that makes me super uncomfortable. Maybe that’s the point. I can certainly go along with the notion that epic adventures involve feeling uncomfortable at times. If being uncomfortable around the idea of professional [...]

Share on Facebook

Design Research: Quick n’ Dirty User Testing on Downloading Firefox for Android

September 8, 2011

We are working hard to conduct user and design research. This is a post to share back a sample of the simple (somewhat guerrilla-style) user testing we’ve been conducting to learn how easy is it for users to download Firefox for Android to their mobile devices. Quick summary of what we learned: • Users can find the download button pretty easily • Users look for information like, new features, updates, etc. in the app store • Users take meaning from [...]

Share on Facebook

← Older posts

Newer posts →